Returns & Exchanges

At asa Beauty, we want you to feel confident in your skincare and cosmetic choices; if you are not completely satisfied with your purchase, we offer a seamless 30-day return window for all eligible products. To ensure hygiene and safety, returned items must be in their original packaging and in an unused, unopened condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the specific items you wish to return.

2

Prepare the Package

Securely pack the unused products in their original boxes and attach the pre-paid shipping label provided via our portal.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our quality control center.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing